Privacy Policy

Last updated: 30/12/2025

ML CloudDesignLabs Inc collects, uses, stores, and protects personal data when users interact with us through Facebook Messenger and Instagram.

We comply with:

- India Digital Personal Data Protection Act, 2023 (DPDP Act)

- General Data Protection Regulation (GDPR)

- Meta Platform Terms and Developer Policies

Information We Collect:

- Name

- Email address (if available or shared)

- Message content

- Platform identifier (Facebook or Instagram)

We do not collect sensitive personal data.

How We Use Your Information:

- Identify and manage leads

- Respond to your inquiries

- Create records in our internal lead management system

- Provide follow-up communication related to your request

We do not send spam or unsolicited messages.

Legal Basis for Processing:

- Consent provided by the user

- Legitimate interest to respond to user requests

Data Storage and Security:

Your data is stored securely with restricted access to authorized personnel. Reasonable safeguards are in place to protect your information.

Data Sharing:

We do not sell, rent, or share your personal data with third parties, except where required by law.

Data Retention:

We retain personal data only as long as necessary to fulfill the purpose. Users may request deletion at any time.

Your Rights:

- Access your personal data

- Request correction or deletion

- Withdraw consent

Contact for rights: keshavamurthy@mlclouddesignlabs.com

Data Deletion Request:

Email: keshavamurthy@mlclouddesignlabs.com

Subject: Data Deletion Request

Include: Name and platform used (Facebook or Instagram)

We will verify and delete your data from our systems within a reasonable timeframe, in compliance with GDPR and the India DPDP Act.

Children’s Privacy:

Our services are not intended for individuals under 13 years of age.

Contact Information:

Email: keshavamurthy@mlclouddesignlabs.com

Company: ML CloudDesignLabs Inc

Website: www.mlclouddesignlabs.com

2. Data Use Explanation

Our app receives messages from users on Facebook Messenger and Instagram.

We collect the user’s name and email (if available) only to identify them, create a lead record in our system, and respond to their inquiry.

This data is not shared with third parties and is used solely for follow-up communication.

Users can request deletion of their data anytime via our Privacy Policy.

3. Consent Message for Messenger / Instagram

Hi! 👋 By messaging us, you agree that ML CloudDesignLabs Inc may use your name and email (if available) to respond to your request and manage your inquiry.

Your data will be handled securely according to our Privacy Policy